Covid impact on courier services
Due to the pandemic life as we know it has changed. The new normal has increased the e-commerce industry and with that has caused a backlog with the courier services. Prior to this unplanned disruption to our lives, over night deliveries were efficient and true to time, however this has changed.
We would like to make our customers aware that as much as we would like to deliver your items to you as efficiently as possible it is unfortunately our new normal that delivery of our products take longer than we used to. We implore our customers to have their most recent contact details in our system and to track their parcels through the tracking portals forwarded to them and keep in contact with us so we could assist with tracking where ever possible.
We are seeking alternative delivery channels that would be more efficient, until then please be patient, keep safe and remember to wash and sanitise regularly.